Ban Appeal | Ban Appeal | Forum

Hello, I was recently granted a Ban Appeal.  Today, 6/18/13, I've logged on and I'm still jailed.  I've been searching through the forums for information on how to resolve this, but to no avail.  As I was searching through the forums today, I returned to see that I was once again banned for "stealing".  I have not gotten the chance to leave jail since I was banned the first time.  I would just like to make amends, and get to play once again.  Sorry if I caused any confusion in game, as I am not able to chat or notify staff members to fix this problem, and I haven't been able to find the correct place to post for being removed from Jail. Thanks again.